Important: This software cannot function properly on this workstation due to the current security settings not allowing the running of web scripting.
You can enable scripting by adding your Magic Website to the Trusted Sites zone in your Internet Explorer settings if you have a default Security level for your Trusted Sites that is anything other than High or you may adjust the current Zone to a custom level which has Active Scripting set to Enable.
If you are running Netscape, choose the Advanced option under Scripts & Plug-ins and check the checkbox labeled Navigator.
For more information about how to configure desktop security settings to work with Magic Service Desk, please refer to the Magic Support Knowledge Base at http://magickb.remedy.com.